Online retailer rankings

http://www.tmcnet.com/usubmit/2005/Jul/1161704.htm

CORRECTING and REPLACING Online Retailers Deliver Positive Customer Experience; IT Health Not Faring as Well, Keynote Reports
SAN MATEO, Calif. --(Business Wire)-- July 8, 2005 -- Please replace the release dated July 7, 2005 with the following corrected version due to multiple revisions.

The corrected release reads:

ONLINE RETAILERS DELIVER POSITIVE CUSTOMER EXPERIENCE; IT HEALTH NOT FARING AS WELL, KEYNOTE REPORTS

-- Amazon.com and Barnes & Noble Provide Best Online Customer Experience, L.L. Bean in Third Place

-- Williams-Sonoma and Walmart Provide Best Online Service Levels, Eddie Bauer in Third Place

-- Barnes & Noble Provides Customers Top Search and Product Research Functions

-- Walmart Built to Handle High User Loads

New competitive intelligence from Keynote Systems (Nasdaq:KEYN), The Internet Performance Authority(R), reports the online retail industry provides visually descriptive Web pages that meet customer expectations, but at times offset optimal speed and reliability.